My laptop,s case came damaged and I contacted support via email with multiple follow-ups, but I never got a response back. Absolutely worst customer support.
I’ve gotten used to topping my MacBook Pros with wood grain. Wouldn’t be the same without.
I have repeatedly tried to initiate a return for the case I ordered, as required, but have received no response. I would highly discourage anyone from ordering from this site. The product itself seems of poor quality and the color variation is not as pictured.
4th time ordering. Never disappointed.
The best phone case I've ever bought, but it's a pitty that you don't have cases for iPhone 16 Pro models.
never received never sent a replacement, never refunded
I really love the minimal design and the fact that there’s no logo. The leather quality is also excellent. My one wish is if it could’ve had thin rubber strips underneath to keep it from sliding. It’s otherwise perfect.
Really cool design and easy to install at an affordable price!
All the way from iPhone 5 until now with my iPhone 13 Mini, these woodback cases have been the best cases ever. Top notch quality and feel, as well as durability and class and finesse. Thank you!
I was excited about my order given these are unique cases. I ordered an iPhone 13 Pro case and received an iPhone 13 max case instead. I obviously can’t use it since the size is completely different. After numerous attempts at getting it exchanged or refunded I have not received a single reply. Very frustrating as these are not cheap cases.
After receiving my order in the mail, I had noticed an indented area on the cover and had asked for an exchange, so I emailed the [****] several times with no response. I am very disappointed and quite sad about this lack of communication and being stuck having paid good money for a product I was not 100% happy with.
Perfect just what I was looking for. I have purchased two Cover-Ups, both are durable and like a wood floor these covers develop a patina that only enhance their appearance with time.
I had no idea this was a sticker and not a cover as advertised. I emailed the company requesting a return and refund and no one ever got back to me.
This is the 2nd time I've purchased a cover for my Mac (new machine). Goes on easily, looks great, constant compliments from strangers :-)
Defective and flawed. I just wanted to exchange it. Cover -Ups did not even acknowledge my emails. Buyer beware.
This is the second time I purchased a Macbook cover from Cover-Up. The first one lasted over ten years and honestly was one of the reasons why I was so reticent to upgrade my device. I loved the cover that much! But the second did not disappoint!
MacBook Pro 14" (M3 / M3 Pro / M3 Pro Max, 2023) — Stone Skin
My abalone shell iPhone case would have made me so happy but it has 3 ugly, dull flaws right in the center. What makes it worse is that I tried 4 times to email/contact customer service to use their Happiness Guarantee and nobody ever replied OR responded. Very frustrating and I am very disappointed.
Case is way too thick and stiff. Not at all what we expected.
This is the smartest looking cover I’ve ever owned. Beautiful!
I've had 4 wooden cases from various manufactures for my last several devices and this is by far the best one I've owned. Great fit with nice texture for buttons.
I am completely satisfied with my wood skin. My M3 MBP is very slippery and I’ve nearly had it slide out of my hands several times. So, I decided to try a skin for it. I’ve had faux carbon fiber skins on past computers, but I wanted to try a wood veneer for this new laptop. I’m glad I did because the wood gives me a bit or a grip, but also has a nice soft, smooth feel to it and also has a hard-to-explain warm vibe. It looks great and the fit is perfect. I opted for the top and bottom skins with the Apple logo cutout.
It fit my MacBook smartly.
I tried seven times to contact your company about an exchange and never got a response. Very bummed and really still would like a reply please
